Privacy
Policy
DB
Accountants Ltd. ("We")
are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred
to therein) sets out the basis on which any personal data we collect from you,
or that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data
and how we will treat it.
For collecting data covered by The General Data Protection Regulation (GDPR)
(Regulation (EU) 2016/679) the Data Controller is
DB Accountants Ltd.
Information we may collect from you
We may collect and process the following data about you:
• Information that you provide by sending us an email from our site. We
will use this information to send answers to your enquiries only.
We may also ask for further information if you are reporting problems with
our website. This will be stored: on our email system. You have the right to
withdraw consent at any time by asking us to delete these emails.
• Details of transactions you carry out through our site and of the fulfilment
of your orders. This will be stored: on the WordPress database
and our email system. You have the right to withdraw consent at any time, deleting
your account will leave the order in place but your contact details will be
deleted.
• If you contact us by email, we will keep a record of that correspondence.
This will be stored: on our email system. You have the right to
withdraw consent at any time by asking us to delete these mails.
• Details of your visits to our site including, but not limited to, traffic
data, location data, weblogs and other communication data, whether
this is required for our own billing purposes or otherwise and the resources
that you access.
IP addresses
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration and
to report aggregate information to our advertisers. This is statistical data
about our users' browsing actions and patterns and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website
and also allows us to improve our site. For detailed information on the cookies
we use and the purposes for which we use them see our Cookie Policy.
Where we store your personal data
The data that we collect from you may be transferred to,
and stored at, a destination outside the European Union
("EU"). It may also be processed by staff
operating outside the EU who work for us or for one of our suppliers.
Such staff maybe engaged in, among other things, the fulfilment
of your order, the processing of your payment details and the provision
of support services. By submitting your personal data, you agree
to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely
and in accordance with this privacy policy.
All information you provide to us is stored on our servers (see above: Information
we may collect from you). Any payment transactions will be encrypted using SSL
technology, and processed by an external payment processor i.e. PayPal, Stripe
or other. Where we have given you (or where you have chosen) a password which
enables you to access certain parts of our site, you are responsible for keeping
this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
• To reply to your enquiries.
• To provide you with information, products or services that you request
from us or which we feel may interest you, where you have consented
to be contacted for such purposes.
• To allow you to participate in interactive features of our service,
when you choose to do so.
If you are an existing customer, we will contact you by phone, e-mail or SMS
with information about goods and services like those which were the subject of
a previous sale to you.
You have the right to withdraw consent at any time.
Disclosure of your information
We may disclose your personal information to members of our company, which means
our parent company, its subsidiaries and colleagues where appropriate.
Your rights
You have the right to ask us not to process your personal data for marketing
purposes. We will inform you (before collecting your data) if we intend to use
your data for such purposes or if we intend to disclose your information to any
third party for such purposes. You can exercise your right to prevent such processing
by checking certain boxes on the forms we use to collect your data. You can also
exercise the right at any time by contacting us using our usual methods.
Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
If you believe that we have done something wrong by not complying with GDPR please
contact us in the first instance to make a complaint for which we aim to resolve.
Should you not be happy with this resolution, you do have the right to lodge
a complaint with the supervisory authority, the Information Commissioner's Office.
Access to information
GDPR gives you the right to access information held about you.
Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of £5 to meet
our costs in providing you with details of the information we hold
about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on
this page.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and
should be sent using our usual contact methods. |